In order to check the status of the LoanBeam order, the user should navigate to the ‘Interface Job Status Log’ screen using the icon on the LoanBeam screen (see screenshot below).
The Interface Job Status Log screen has two tables. The top table has a row for each outbound communication made between Empower and LoanBeam. The ‘Started’/’Ended’ columns are in reference to the whole of that specific communication. The bottom table is a detailed account of each piece of the communication. In other words, the top table is a listing of each ‘conversation’, while the bottom table is the ‘script’ of each ‘conversation’ between the two systems.