Checking Status on the Interface Job Status Log Screen

Follow

The first row in the table in the screenshot below indicates the flow of the initial communication between Empower and LoanBeam.  Here we see that the flow of the communication was started on 3/14/2017 at 10:54 am, and the communication ended on 3/14/2017 at 10:55 am. 

The detail grid at the bottom shows that Empower successfully went through the expected steps of:

  • getting an AuthToken from LoanBeam
  • creating a new application record at LoanBeam
    • In the case of an update to an existing order, this step would be skipped
  • uploading documents to the new LoanBeam application
  • submitting that application for processing
  • and then finally, requesting status, and successfully getting a response of “Processing”

21.png 

The screenshot of the row in the table that shows a ‘Started’ datetime of “3/14/2017 11:00 am”, shows that Empower requested status from LoanBeam and successfully received a response of “Processing”.

22.png

The screenshot of the row in the table that shows a ‘Started’ datetime of “3/14/2017 11:05 am”, shows that Empower has sent a request for order status to LoanBeam and is still awaiting the response.  In this case the lower table shows nothing, since the ‘conversation’ has not completed.

23.png

The screenshot of the row in the table that shows a ‘Started’ datetime of “3/15/2017 2:14am” shows a interface transaction status log entry where a ‘Completed’ status was returned to Empower from LoanBeam.  The lower grid shows the expected steps of:

  • getting an AuthToken from LoanBeam
  • requesting status, and successfully getting a response of “Completed”
  • getting the list of application messages
    • Note: For more information on the ‘… with Warnings’ message shown in the screenshot below, see the ‘To Update an Existing Order’ section of this document 

24.png

Due to Empower’s need to ping for status every 5 minutes, the Interface Job Status Log will have many records.  It may be necessary for users to use the ‘Next Page’ or ‘Previous Page’ icons to navigate through the log.

25.png

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments